Privacy Policy
Welborne Corporate Image Pty Ltd (“Welborne”, “we”, “us”, “our”) respects your privacy and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
We collect personal information you provide when you request a quote, place an order, set up an account, or contact us. This typically includes:
- Name, business name, ABN and role
- Postal and delivery addresses
- Email address and phone number
- Order, sizing and embroidery details
- Payment information processed by our payment provider (we do not store full card details)
How we use it
We use your information to quote, manufacture and deliver uniforms, manage your account, respond to enquiries, send relevant order communications, and meet our legal obligations. We do not sell your information.
Who we share it with
We share information only with the parties needed to fulfil your order — couriers, payment processors, accounting software, and our embroidery and manufacturing partners — and with government bodies where the law requires.
Storage and security
Information is stored on secured servers in Australia and overseas (including our managed WordPress and email providers). We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Cookies
Our website uses cookies and similar technologies for session management, cart functionality, and basic analytics. You can disable cookies in your browser settings; some site features may not work as expected without them.
Accessing and correcting your information
You can ask us to access, correct or delete personal information we hold about you by emailing sales@welborne.com.au or calling 07 3267 2828. We will respond within a reasonable period.
Complaints
If you believe we have breached the Australian Privacy Principles, please contact us first. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au).
Contact
Welborne Corporate Image Pty Ltd
61 Links Avenue North, Eagle Farm QLD 4009
Phone: 07 3267 2828
Email: sales@welborne.com.au